Privacy Policy

At Every Cloud Accountancy and Bookkeeping Ltd, we take the security and privacy of your data seriously.  We collect information about you as part of our business and to manage our relationship with you.  

Personal information that we collect

When you contract with us for professional services you provide us with your personal details, including some or all of your name, postal and billing addresses, email addresses, phone numbers, date of birth, title, marital status, dependants, employment status, income, assets, national insurance number and identification documents as well as any other category of personal data that we may request from time to time.

Why and when we process your personal information

We will use your personal information in order to perform the contract of services between us; in order to comply with any legal obligation; in the day to day running of our business; the prevention and detection of fraud or other criminal offences; to defend the Company in respect of any investigation or litigation and to comply with any court or tribunal orders for disclosure; for any other reason which we may notify you of from time to time.  We will not use your personal information for an unrelated purpose without telling you about it and the legal basis that we intend to rely on for processing it.  If you choose not to provide us with certain personal information you should be aware that we may not be able to carry out certain parts of the contract between us.

Sharing your personal information

We will share your personal information with other organisations to carry out our obligations under our contract with you or for our legitimate interests for example when we contact software suppliers for support or speak to HMRC on your behalf.
We will also share your personal information if required or permitted to do so by law; if required to do so by any court, or any other applicable regulatory, compliance, governmental or law enforcement agency; or if necessary in connection with legal proceedings or potential legal proceedings.
Your data may be transferred to, and stored at, a destination outside the European Economic Area (EEA). By submitting your personal data, you agree to this transfer, storing and/or processing.  We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy

Subject access requests

You can make a ‘subject access request’ to find out what information we hold about you by writing to us.  We will respond within one month unless the request is complex or numerous in which case we can extend the period for a further two months.  There is no fee for making a subject access request. However, if your request is manifestly unfounded or excessive we may charge a reasonable administrative fee or refuse to respond to your request.

Your rights

You have the right to correct any inaccuracies in your personal information by writing to us.  You have the right to request that we erase your personal information if we were not entitled to process it or it is no longer needed by writing to us.  You can ask us not to use your personal information for direct marketing.  You have the right to a copy of your personal data and to transfer your personal data to another data controller. We won’t charge for this and aim to do this within one month.  You have the right to be notified of a data security breach concerning your personal data.  If we have relied on your consent to process your personal information for a specific purpose, you have the right not to consent or to withdraw your consent later by writing to us.  You have the right to complain to the Information Commissioner by contacting the Information Commissioner’s Office directly and whose contact details can be found at (ico.org.uk).

Every Cloud Accountancy & Bookkeeping Ltd, Efford Park, Milford Road, Lymington, SO41 0JD is a company registered in England and Wales with the Company no 10935603